Legal
Privacy Policy
Last Updated: 9 April, 2026
Pear is operated by Pear App LLC ("Pear", "we", "us", or "our"), a company registered in Georgia, with its registered office at 38 Leo And Nodar Gabunia St., 0186, Tbilisi, Georgia.
This Privacy Policy explains how Pear App LLC ("Pear", "we", "us", or "our") collects, uses, stores, and shares information when you use our website, mobile application, and related services.
By using Pear, you agree to the practices described in this Privacy Policy.
1. Who We Are
Pear is a fitness technology platform designed to make an active lifestyle more rewarding. Through Pear, users can interact with partner fitness locations, earn PearCoins through eligible check-ins, and use PearCoins within the Pear ecosystem, including marketplace-related offers, discounts, products, and services.
2. Information We Collect
We may collect the following types of information:
Account Information
When you register for Pear, we may collect:
- Full name
- Phone number
- Email address
Verification Information
To verify your account, we may collect and process:
- Phone number
- Phone number verification codes sent by SMS
Order and Delivery Information
If you place an order through the Pear marketplace, we may collect:
- Delivery address
- Delivery location details
- Order details
- Product information related to your purchase
- Contact information necessary for fulfillment and delivery
Location and Check-In Information
To support QR-based partner check-ins and verify valid visits, we may collect:
- Location-related data from your device
- Partner location check-in data
- Time and activity related to check-ins
This information is used to help confirm that check-ins are legitimate and that the rewards system is being used properly.
Usage Information
We may collect information about how you use Pear, including:
- App activity
- Reward activity
- PearCoins-related activity
- Marketplace activity
- General interactions with our services
Payment Information
Pear does not ask users to enter full bank card details directly inside the app.
If you pay with a mobile wallet, the payment is processed through your wallet provider.
If you choose to pay by bank card, you will be redirected to the secure payment page or payment environment of the relevant payment provider, where you enter your card details directly with that provider.
Pear may receive limited transaction-related information necessary to confirm and manage the order, such as:
- Payment status
- Transaction confirmation
- Order reference information
- Limited payment-related metadata needed for support, accounting, or fraud prevention
Pear does not collect or store your full bank card details in this payment flow.
Website Cookies and Similar Technologies
Our website may use cookies and similar technologies to support standard website functionality and improve user experience.
3. How We Use Your Information
We use your information to:
- Create and manage your Pear account
- Verify your identity and phone number
- Provide access to Pear features and services
- Process and confirm purchases
- Fulfill marketplace orders
- Support QR check-ins and validate partner visits
- Award PearCoins and manage rewards activity
- Improve our website, app, and user experience
- Communicate with you about your account, orders, updates, or support requests
- Prevent fraud, misuse, and unauthorized activity
- Comply with legal or regulatory obligations
4. How We Share Information
We do not sell your personal information.
We may share information in the following limited situations:
Marketplace Partners
When you place an order through the Pear marketplace, we may share limited information with the relevant marketplace partner only as necessary to process, fulfill, and deliver your purchase.
This may include:
- Your name
- Phone number
- Delivery address
- Product and order information required for delivery
We do not share your full payment card details with marketplace partners.
Fitness and Location Partners
We do not share personal user data with gyms, studios, or other fitness partners for check-in purposes. However, we may share aggregated or general analytics related to partner activity and check-ins.
Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, or government request, or if necessary to protect our rights, users, or services.
5. Cookies
Pear's website may use cookies and similar technologies for standard website operation and related functionality.
Cookies may help us:
- Keep the website working properly
- Understand basic website usage
- Improve performance and user experience
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
6. Data Retention
We keep personal information only for as long as necessary to:
- Provide our services
- Maintain accounts and transaction records
- Fulfill orders
- Resolve disputes
- Enforce our agreements
- Comply with legal, tax, accounting, or regulatory requirements
When information is no longer needed, we will delete it or securely store it in accordance with applicable requirements.
7. Account Deletion
Users may request deletion of their Pear account and associated personal information. Users may also delete their account directly within the app.
Some information may be retained where necessary for legal, security, fraud prevention, accounting, tax, or transaction-related reasons.
For questions or support related to your personal data, contact us at: [email protected].
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, while we take steps to protect your information, no method of transmission over the internet or electronic storage is entirely secure, and absolute security cannot be guaranteed.
9. Age Restriction
Pear is intended for users aged 18 and over. Our services are not directed to children under 18, and we do not knowingly collect personal information from individuals under 18.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at: [email protected]
11. Third-Party Services
Pear may rely on third-party services to support payments, SMS verification, marketplace operations, or technical infrastructure.
If you use third-party payment services, your payment information may also be governed by those providers' own privacy notices, security practices, and terms.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on our website or app and update the effective date above.
Your continued use of Pear after any changes become effective means you accept the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: [email protected]